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Emma - CoinTracker
What is the issue?
Clicking
Upgrade
on the plans page returns an error and the upgrade doesn't complete.
Managing an existing plan from the same page works normally.
What is the workaround?
Use
Manage plan
instead of
Upgrade
to change your subscription. Contact support if you're still unable to complete the change.
You can upvote this post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all customers. Up-voters will be notified of the status change.
Keywords: upgrade, plans page, subscription, billing, checkout error, can't upgrade, manage plan