UK and Canadian accounts paywalled on Tax Loss Harvesting Page
complete
Emma - CoinTracker
What is the issue?
UK and Canadian users with a qualified paid plan are still being paywalled when trying to view tax lots on the Tax Loss Harvesting page. Additionally, the currency is incorrectly displayed as USD instead of the home currency, such as GBP or CAD.
Who is affected?
UK-based or Canada-based users who have an eligible paid CoinTracker subscription and access the Tax Loss Harvesting feature.
What is the workaround?
There is no direct workaround for the paywall issue. Please wait for a fix from our team.
Keywords: UK tax loss harvesting, paywall issue, incorrect currency, tax lots not visible, GBP vs USD
Log In
M
Matthew S. - CoinTracker
updated the status to
complete
This issue is now resolved. Please note, UK and Canada does not use tax lots but instead Shared Pool (UK) and avg cost basis (Canada). The paywall issue was due to accessing tax lots, however this option is not available for users in these countries.
The status was updated to
acknowledged
The status was updated to
in progress/beta
The status was updated to
acknowledged
M
Modern Frog
updated the status to
acknowledged
Emma - CoinTracker
updated the status to
complete
This issue is now resolved.
The status was updated to
being verified
The status was updated to
in progress/beta
The status was updated to
confirmed
Support Ops Tools
updated the status to
acknowledged
Load More
→