What is the issue?
Some users are unable to import their CoinTracker data into TurboTax. After completing the connection in the pop-up window, TurboTax displays an error saying it can't connect to CoinTracker right now, along with the code 101.
We're working with TurboTax to identify the cause and get this resolved.
Who is affected?
Users attempting to import their CoinTracker tax data directly into TurboTax.
What is the workaround?
Users can follow this
help guide
on getting their data onto TurboTax.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change.
Keywords:
TurboTax, error 101, TurboTax import, connection failed, can't connect to CoinTracker, partner connection, tax import, file taxes