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Emma - CoinTracker
What is the issue?
The daily portfolio update email is sending on some days but not others. Affected users receive it intermittently instead of once per day.
Who is affected?
Customers subscribed to the daily portfolio update email.
What is the workaround?
No workaround available. This affects email delivery only. Your balances and performance are unaffected and can be viewed any time on your portfolio page in CoinTracker.
Our team is aware of this behavior and is working on a fix.
You can 🔼 upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
Keywords: daily portfolio, daily email, portfolio email, missing email, email not received, notifications, subscription