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Matthew S. - CoinTracker
What is the issue?
Some users have reported that after archiving an exchange, it continues to appear under Account Health → Exchange Issues with an alert asking them to re-authenticate the connection.
The exchange is archived and no longer in use, so there is nothing to reconnect, but the alert does not clear.
For example:
  • You archive an exchange from the three-dot menu on the Wallets page.
  • The archived exchange still shows up in Account Health with a re-authentication prompt.
  • Syncing your wallets or archiving the exchange again does not remove the alert, and your Account Health status continues to reflect an issue you can't act on.
Who is affected?
Users who have archived an exchange connection that previously needed re-authentication.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change.
Keywords:
Account Health, archived exchange, archived wallet, exchange issues, re-authenticate, reconnect exchange, stale alert, defunct exchange, wallet status