Product Feedback

Users Feature Request: Add support for Biykey wallet https://bitkey.world/en-US As a user, what can I do? If Bitkey provides an xPub, zPub or yPub wallet address users can add those directly to CoinTracker here. You can upvote this feedback post to indicate you would like this feature added! The post status will be changed to Complete should we pursue this feature. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly. Thank you for your feedback and cooperation as we work to enhance your CoinTracker experience! Keyword: BTC, Bitcoin, Bitkey

What is the issue? Some users have reported that their staking transactions are not being correctly tracked due to multiple staking wallets being involved in their staking activity. For example: One wallet is shown staking the tokens, while another separate wallet is shown unstaking the tokens. This prevents the holding period and cost basis from being tracked accordingly. Who is affected? Users who engage in staking activity on Coinbase Prime. How can users provide feedback? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. Keywords: Coinbase Prime, staking missing, staking issue, missing staked balance, Coinbase Prime unstake, stake

What is the issue? Some users have reported that the Trade transactions imported from Binance US are showing double balances of tokens leaving and entering. This can impact the cost basis and proceed associated with those transactions. Who is affected? Users who have Trade transactions on Binance US after July 21st 2026. How can users provide feedback? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. Keywords: Binance US, double amounts, wrong numbers, pricing, wrong cost basis, Binance US transaction, wrong proceeds, duplicate assets

Network: Robinhood Chain RPC: rpc.mainnet.chain.robinhood.com

What is the issue? Cross-chain trades executed through Fomo.app are being misinterpreted as two unrelated transactions — a Send on the source chain (Solana) and a Buy on the destination chain (e.g., Base or Binance). This results in missing cost basis and inflated capital gains. Who is affected? Users who use Fomo.app to trade from one blockchain to another, typically starting with USDC on Solana. What is the workaround? Users can manually link the Send and Receive transactions, but this may still result in incorrect gain calculations. Keywords: Fomo.app , cross-chain trade, Solana, Base, cost basis, capital gains

CasinoCoin(CSC)is migrating to LHT. Can we get LHT added to supported token list.

What's the experience: Some users have reported that their Cardano wallets show a recent successful auto-sync in the Wallets page but has stopped importing new transactions. Syncs should automatically pull in the latest transaction data. As a user, what should I do? Users can select the re-import option to pull in the latest transaction data. You can also 🔼 upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. Keywords: Cardano, ADA, staking reward, staking, rewards,wrong balance, wrong number, missing transactions, sync, stake key

I am interested in using CoinTracker to manage my Bitcoin Ordinals, but I noticed that it currently doesn't support them. Additionally, I use the Unisat wallet, and it would be beneficial if CoinTracker could integrate with it. This would streamline my cryptocurrency management and enhance my user experience.

There has been a unknown balance of $22k that randomly displayed on my portfolio the other day. This balance is unfortunately unrecognized. There is no allocation data to review. Support stated other users were experiencing a similar issue. Please rectify this problem. Thanks.

Users Feature Request: Add support for multi-signature wallets and addresses for Bitcoin and other UTXO-based coins on CoinTracker. As a user, what can I do? You can 🔼 upvote this feedback post to indicate you would like this feature added! The post status will be changed to Complete should we pursue this feature. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your feedback and cooperation as we work to enhance your CoinTracker experience! Keyword: multisignature, multisig wallets, Bitcoin, UTXO-based coins